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25 Aug 2019Customer Experience ManagementSeptember 26-27, 2019 OVERVIEW Traditional organisations invest heavily to develop and deliver quality product and services but too…Read more →25 Aug 2019Managing Meeting EffectivelyOctober 17-18, 2019 OVERVIEW Managers spend substantial time planning, attending and running meetings, yet they are too often…Read more →25 Aug 2019Ict FundamentalsSeptember 19-20, 2019 OVERVIEW Information and communication technologies (ICT) have become fundamental to the functioning of our society,…Read more →