Managing Sales Team For Effective Result
March 26-27, 2020 OVERVIEW Businesses need sales to stay alive in the same way that humans need water. Without sales, your business will die. Running a sales team is hard…
Resources
Unlock a treasure trove of valuable resources at SPC Patterns. Explore our comprehensive collection of tools, guides, and insights designed to propel your success and accelerate your growth.
Business Process Management & Modelling
March 11-13, 2020 OVERVIEW Business processes are critical to the achievement of organizational goals and creation of customer value. Business Process Management (BPM) it’s a leading best practice approach to…
Successful Setting And Achieving Business Objectives
MARCH 4-6, 2020 OVERVIEW Setting goals without specific plans to reach them is like taking an address with you on a trip without looking up the directions to get there.…
Developing & Implementing A Marketing Plan
February 19-21, 2020 OVERVIEW A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. Developing a good marketing plan will help you identify and quantify costs,…
Management Development Programme For First-Line Managers
OVERVIEW Smart organization realizes the value first-line employees bring, therefore they invest in this toolkit to see the quick ROI that it makes available. First-line managers play an important role…
Customer Experience Management
September 26-27, 2019 OVERVIEW Traditional organisations invest heavily to develop and deliver quality product and services but too often ignore the overall experience provided to the customer. But contemporary organisations…
Managing Meeting Effectively
October 17-18, 2019 OVERVIEW Managers spend substantial time planning, attending and running meetings, yet they are too often perceived as unproductive and frustrating experiences. Our ability to manage effective meetings…
Ict Fundamentals
September 19-20, 2019 OVERVIEW Information and communication technologies (ICT) have become fundamental to the functioning of our society, quite like electricity and roads. Participants of this course will learn basic…
Pre & Post Retirement Planning
September 12-13, 2019 OVERVIEW Retirement Planning as an exercise the world over is fraught with many challenges. This workshop approaches the subject of retirement in a practical way, looking at…
Corporate Identity & Brand Management
OVERVIEW How your brand is perceived within your own country, and internationally, whether it stands out from competitors, is more important than ever. This innovative branding master-class helps participants plan,…
Employee Performance Review & Management
July 24-26, 2019 OVERVIEW Annual or Bi-annual performance reviews are a key component of employee development. This is intended to be a fair and balanced assessment of an employee’s…
Property & Premises Management
October 10-11, 2019 OVERVIEW Well-trained facility managers are increasingly sought after with the rapid increase in high-density living and the development of larger and more complex infrastructure projects. This three-day…
Marketing Skills & Relationship Management
October 3-4, 2019 OVERVIEW Marketing is integral to business. It’s what promotes your product or services, message, and brand to the consumer. It grabs their attention, attracts them and makes…
Inventory & Warehouse Operations Management
June 20-21, 2019 Warehouses/distribution centres play a pivotal role in today’s logistics and supply chain systems, especially when we consider the manufacturing in a global environment and increasing online shopping.…
Training Needs Analysis (TNA)
JUNE 26-28, 2019 OVERVIEW As organisations continue to face global financial difficulties, it brings added pressure on the Learning & Development Profession to ensure that training is both effective…
Effective Budgeting & Operational Cost Control
June 13-14, 2019 In making financial business decisions, the decision maker needs to understand the fundamentals of budgeting and costing. To ensure effective financial management of a department or and…
Project Management For Administrative Professional
November 25-29, 2019 Dubai UAE OVERVIEW Question: Is there an advantage to learning project management for administrative professionals? Yes! Feeling overwhelmed by tasks and deadlines? If you’re looking to take…
Management Acceleration Program – Fast Track
Move into Management. Become a Leader November 11-15, 2019 Oxford UK OVERVIEW If you have already spent some years working as a high-performing functional expert and are ready to move…
Developing Executive Leadership Program
Accelerating the Careers of High-Potential Leaders September 23-27, 2019 Atlanta USA Deepen your self-awareness with executive leadership Empower yourself to improve performance! OVERVIEW Successful companies worldwide continue to invest in…
HOW TO ACHIEVE A TRULY RESILIENT COMPANY CULTURE
One of my worst work experiences happened many years ago at a company holiday party. A celebration that was supposed to be a fun and festive display of my then-company’s…
CUSTOMER CARE ESSENTIALS FOR FRONT OFFICE & MARKET FACING OFFICERS
MAY 23-24, 2019 OVERVIEW Every day, companies are being surprised by the loss of customers they thought were loyal. The economic impact of those defections goes far beyond loss of…
BASIC AND ADVANCED MICROSOFT EXCEL
May 14-17, 2019 OVERVIEW Microsoft Excel is one of today’s most powerful and versatile business tools, but if you’re not familiar with its basic functions, formulas, commands and keystrokes, it…
EFFECTIVE PAYROLL & TAX MANAGEMENT
MAY 2-3, 2019 OVERVIEW In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the…
EXCEPTIONAL SUPERVISORY SKILLS & BEST PRACTICES
May 16-17 OVERVIEW The supervisors play an important role in the organisation. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference…
FACILITY MAINTENANCE AND MANAGEMENT
A 3-Day comprehensive course that will teach you the techniques used by leading facilities managers to run a safe, cost-effective, and employee-friendly environment OVERVIEW Facilities Maintenance & Management is one…
DEVELOPING & IMPLEMENTING A MARKETING PLAN
OVERVIEW A marketing plan can function from two points: Strategy and Tactics. A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. The significance of the…
How To Recruit For Today’s 33 Most Sought-After Jobs, According To Linkedin
From the low unemployment rate, to the growth of jobs requiring workers with highly-specialized skills sets, it’s a tough hiring market out there, particularly when it comes to some of the most…
Risk Assessment and Management
April 25-26, 2019 OVERVIEW Develops knowledge and skills in risk assessment and management, as required for effective occupational health, safety & environment practice. It includes the application of adult learning…
Customer Relationship Management
April 17-18, 2019 Overview Putting the customer first is one of the most valuable strategies for building a business. It is said that acquiring new customers costs five times more…
Strategic Thinking and Decision Making Process
April 16-18 2019 OVERVIEW Strategic thinking and decision making in a complex environment has never been more challenging. With complexity comes uncertainty. And with uncertainty comes risk – and great…
Cash Management and Bank Reconciliation for Finance & Accounting Officers
October 24-25, 2019 Overviiew Treasury’s world is becoming increasingly complex. Never has it been more important for companies to control liquidity and working capital on a local and global basis.…
Designing A Balanced Scorecard Framework
Oct 30 – Nov 1, 2019 Overview The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization’s effectiveness and…
5 Recruiting habits that are costing you candidates
Today’s job seekers are more tech savvy than ever before. This applies to virtually every candidate and role. Gone are days of walking in and applying in person – this…
Managing Sales Team For Effective Result
Overview Businesses need sales to stay alive in the same way that humans need water. Without sales, your business will die. Running a sales team is hard work. Managing a…
Business Process Management & Modelling
Overview BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific…
Successful Setting And Achieving Business Objectives
Overview Setting goals without specific plans to reach them is like taking an address with you on a trip without looking up the directions to get there. Goals and objectives…
Developing and Implementing A Market Plan
Overview A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. Developing a good marketing plan will help you identify and quantify costs, set price goals,…
TEAM BONDING PACKAGES
PREMIUM PACKAGE In-town service where clients will be lodge in a 5 star hotel for two (2) nights. Venue to be decided by SPC Accommodation & three course meal (x3)…