September 26-27, 2019 OVERVIEW Traditional organisations invest heavily to develop and deliver quality product and services but too often ignore the overall experience provided to the customer. But contemporary organisations…
October 17-18, 2019 OVERVIEW Managers spend substantial time planning, attending and running meetings, yet they are too often perceived as unproductive and frustrating experiences. Our ability to manage effective meetings…
September 19-20, 2019 OVERVIEW Information and communication technologies (ICT) have become fundamental to the functioning of our society, quite like electricity and roads. Participants of this course will learn basic…
September 12-13, 2019 OVERVIEW Retirement Planning as an exercise the world over is fraught with many challenges. This workshop approaches the subject of retirement in a practical way, looking at…
OVERVIEW How your brand is perceived within your own country, and internationally, whether it stands out from competitors, is more important than ever. This innovative branding master-class helps participants plan,…
July 24-26, 2019 OVERVIEW Annual or Bi-annual performance reviews are a key component of employee development. This is intended to be a fair and balanced assessment of an employee’s…
October 10-11, 2019 OVERVIEW Well-trained facility managers are increasingly sought after with the rapid increase in high-density living and the development of larger and more complex infrastructure projects. This three-day…
October 3-4, 2019 OVERVIEW Marketing is integral to business. It’s what promotes your product or services, message, and brand to the consumer. It grabs their attention, attracts them and makes…
June 20-21, 2019 Warehouses/distribution centres play a pivotal role in today’s logistics and supply chain systems, especially when we consider the manufacturing in a global environment and increasing online shopping.…
JUNE 26-28, 2019 OVERVIEW As organisations continue to face global financial difficulties, it brings added pressure on the Learning & Development Profession to ensure that training is both effective…
June 13-14, 2019 In making financial business decisions, the decision maker needs to understand the fundamentals of budgeting and costing. To ensure effective financial management of a department or and…
November 25-29, 2019 Dubai UAE OVERVIEW Question: Is there an advantage to learning project management for administrative professionals? Yes! Feeling overwhelmed by tasks and deadlines? If you’re looking to take…
Move into Management. Become a Leader November 11-15, 2019 Oxford UK OVERVIEW If you have already spent some years working as a high-performing functional expert and are ready to move…
Accelerating the Careers of High-Potential Leaders September 23-27, 2019 Atlanta USA Deepen your self-awareness with executive leadership Empower yourself to improve performance! OVERVIEW Successful companies worldwide continue to invest in…
One of my worst work experiences happened many years ago at a company holiday party. A celebration that was supposed to be a fun and festive display of my then-company’s…
MAY 23-24, 2019 OVERVIEW Every day, companies are being surprised by the loss of customers they thought were loyal. The economic impact of those defections goes far beyond loss of…
May 14-17, 2019 OVERVIEW Microsoft Excel is one of today’s most powerful and versatile business tools, but if you’re not familiar with its basic functions, formulas, commands and keystrokes, it…
MAY 2-3, 2019 OVERVIEW In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the…
May 16-17 OVERVIEW The supervisors play an important role in the organisation. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference…
A 3-Day comprehensive course that will teach you the techniques used by leading facilities managers to run a safe, cost-effective, and employee-friendly environment OVERVIEW Facilities Maintenance & Management is one…
OVERVIEW A marketing plan can function from two points: Strategy and Tactics. A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. The significance of the…
From the low unemployment rate, to the growth of jobs requiring workers with highly-specialized skills sets, it’s a tough hiring market out there, particularly when it comes to some of the most…
April 25-26, 2019 OVERVIEW Develops knowledge and skills in risk assessment and management, as required for effective occupational health, safety & environment practice. It includes the application of adult learning…
April 17-18, 2019 Overview Putting the customer first is one of the most valuable strategies for building a business. It is said that acquiring new customers costs five times more…
April 16-18 2019 OVERVIEW Strategic thinking and decision making in a complex environment has never been more challenging. With complexity comes uncertainty. And with uncertainty comes risk – and great…
October 24-25, 2019 Overviiew Treasury’s world is becoming increasingly complex. Never has it been more important for companies to control liquidity and working capital on a local and global basis.…
Oct 30 – Nov 1, 2019 Overview The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization’s effectiveness and…
Today’s job seekers are more tech savvy than ever before. This applies to virtually every candidate and role. Gone are days of walking in and applying in person – this…
Overview Businesses need sales to stay alive in the same way that humans need water. Without sales, your business will die. Running a sales team is hard work. Managing a…
Overview BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific…
Overview Setting goals without specific plans to reach them is like taking an address with you on a trip without looking up the directions to get there. Goals and objectives…
Overview A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. Developing a good marketing plan will help you identify and quantify costs, set price goals,…
SPC Patterns Resources is a management consulting firm that solves complex business problems, enhances wealth creation, and delivers measurable results through transparency, trust, and profitability.
©Copyright 2023. SPC Patterns Resources. All Rights Reserved.