July 24-26, 2019
OVERVIEW
Annual or Bi-annual performance reviews are a key component of employee development. This is intended to be a fair and balanced assessment of an employee’s performance. Performance Review specifies that the objective of the review is to provide all staff and their supervisors an opportunity to: Discuss job performance, Set goals development, Establish objectives for contributing to overall mission, Discuss expectations and accomplishments. Performance reviews involve all these activities. Thus setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. This three-day course will help managers and team leaders recognize their role and contribution to effectively manage performance and conduct at work.
KEY LEARNING OUTCOMES:
The outcome of attending this program cannot be over emphasized; The participants will be able to:
- Shared a common understanding on how performance management systems can be effectively utilised to raise the performance of individuals and teams
- Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
- Identified and practised some performance management strategies and techniques to enhance the performance and motivation in under-performing and high performing team members.
TRAINING LEARNING CONTENT:
- Creating and sustaining high performance teams
- Key characteristics of a high performing team
- Stages of group development
- Role of team leader in achieving high performance
- Group ‘shapes’ exercise with review, presentation, individual reflective exercise
- The principles of performance management
- Core elements, principles and benefits of an effective performance management framework
- Performance management cycle and purpose of the annual performance review
- Organisations’ performance appraisal process
- Quiz, case study quiz, presentation and group discussion
- Setting performance measures
- Objective setting process
- Setting and communicating performance objectives
- Identifying core behaviours that drive high performance
- Presentation, the ‘shoot out’ exercise with facilitated group review, group exercise and discussion
- Reviewing and assessing performance
- Reviewing different levels of performance
- Objectively assessing and rating performance
- Case study with group learning review and discussion
- One to one performance review meetings
- Structuring performance review meetings
- Giving constructive and motivational feedback
- Using questions to help employees review their own performance
- Presentation, skills practice in small groups, group learning review
- Review and next steps
- Review of learning and action planning
- Course feedback
- The training will be supported with:
- An optional participant pre-course questionnaire and/or pre-course reading on managing performance
- A colour printed workbook with performance management tips, techniques and space for personal notes
- An optional “performance guide” summarising the key points
DELIVERY MODE:
The trainer will use a variety of training methods, including small group discussions, individual reflection, group sharing exercises, case studies, and work related role-play. Videos clips will be used to highlight key concepts.
TARGET AUDIENCE IDENTIFIED:
This course is recommended for:
- Line managers and supervisors who are held accountable for the performance of the organization and its employees.
- Human Resources professionals who are responsible for the design and implementation of performance management systems.
INVESTMENT IN KNOWLEDGE
N120,
000.00, this fee covers expert tuition, training kits and brochure, souvenirs
and certificate of completion, and feeding (tea break, lunch (buffet)
throughout the duration of the Programme
OTHER DETAILS
Venue: 2nd Floor
Lagos Chambers of Commerce & Industry Building (LCCI)
Bola Tinubu Way, Beside Marwa/MKO Garden
Alausa Ikeja,
Lagos,
Date: July 24-26, 2019
Time: 9a.m. Daily
HOW TO REGISTER
E-mail: training@spcpatternsconsulting.com
Call: +234 805 444 8597 +234 708 503 9947 +234 809 631 1690
Pay in favour of SPC PATTERNS CONSULTING into the following banks
GTBANK – 0003651617
FCMB – 2733813011
Print & Send Brochure form with a draft in favour of SPC PATTERNS CONSULTING
FURTHER INFORMATION
- Certificate of participation exclusive to all participants
- Subscription to this program is currently open and will stay open until one week before the course.
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