March 26-27, 2020 OVERVIEW Businesses need sales to stay alive in the same way that humans need water. Without sales, your business will die. Running a sales team is hard work. Managing a sales team is no easy task. You have the potential to either make or break your sales reps. Effective sales managers recruit […]
Managing Sales Team For Effective Result Read More »
March 11-13, 2020 OVERVIEW Business processes are critical to the achievement of organizational goals and creation of customer value. Business Process Management (BPM) it’s a leading best practice approach to the systematic improvement in processes for transforming the organization in pursuit of operational and service delivery excellence. This course focuses on how to optimize business
Business Process Management & Modelling Read More »
MARCH 4-6, 2020 OVERVIEW Setting goals without specific plans to reach them is like taking an address with you on a trip without looking up the directions to get there. Goals and objectives are important to help take small and big businesses to the next level, but each department’s strategy should be supported by specific
Successful Setting And Achieving Business Objectives Read More »
February 19-21, 2020 OVERVIEW A marketing plan is a comprehensive blueprint which outlines an organization’s overall marketing efforts. Developing a good marketing plan will help you identify and quantify costs, set price goals, determine potential price outlook, examine production and price risk, and develop a strategy for marketing your products and services offered to your
Developing & Implementing A Marketing Plan Read More »
OVERVIEW Smart organization realizes the value first-line employees bring, therefore they invest in this toolkit to see the quick ROI that it makes available. First-line managers play an important role in a company’s success as they are significantly involved in the day-to-day operations, guiding the employees through certain courses of action to help them accomplish
Management Development Programme For First-Line Managers Read More »
September 26-27, 2019 OVERVIEW Traditional organisations invest heavily to develop and deliver quality product and services but too often ignore the overall experience provided to the customer. But contemporary organisations are increasingly recognising that customer retention, growth and profitability rely heavily on the quality of customers’ interaction and experiences. How the customer feels about their
Customer Experience Management Read More »
October 17-18, 2019 OVERVIEW Managers spend substantial time planning, attending and running meetings, yet they are too often perceived as unproductive and frustrating experiences. Our ability to manage effective meetings is critical to organizational success. To work successfully with people so that they produce desired results while feeling respected and motivated is a challenge. Meetings
Managing Meeting Effectively Read More »
September 19-20, 2019 OVERVIEW Information and communication technologies (ICT) have become fundamental to the functioning of our society, quite like electricity and roads. Participants of this course will learn basic computer concepts and acquire the skills necessary to get started in using personal computers. They will through facilitation-led instruction and hands-on practice, receive a comprehensive
September 12-13, 2019 OVERVIEW Retirement Planning as an exercise the world over is fraught with many challenges. This workshop approaches the subject of retirement in a practical way, looking at the realities of retirement and helping delegates to develop their own job description. It will help make the transition from work to retirement enjoyable and
Pre & Post Retirement Planning Read More »
OVERVIEW How your brand is perceived within your own country, and internationally, whether it stands out from competitors, is more important than ever. This innovative branding master-class helps participants plan, implement, launch and manage an effective brand that wins internal and external support. This short program will boost and refine the competencies of image makers,
Corporate Identity & Brand Management Read More »
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